Toukir Islam

Allied Universal — Florida

• Covers security posts across multiple client sites with no ramp-up time — reads new post orders, site risk profiles, and reporting chains on the fly and operates at full accountability from shift one.
• Delivers consistent, audit-ready incident documentation across varying sites and supervisors, building a reputation as a reliable fill for short-notice coverage gaps.

T&B BD Inc (Meru Gas Station) — Titusville, FL

• Owned retail store operations end-to-end — store security, loss prevention, and a multi-person team — as the single point of accountability for the store's protection and daily operations.
• Built the store's access-control and safety procedures from the ground up to protect staff, customers, and assets, and personally resolved conflicts using CPI de-escalation techniques.
• Hired, trained, and scheduled a multi-person team, restructuring coverage across nights, weekends, and holidays to close gaps without adding headcount.
• Authored formal incident reports from routine patrols that became the store's record of security concerns and safety hazards.

BD Tiger LLC (Brown Cow Drive Thru) — Fort Myers, FL

• Ran loss-prevention strategy for a high-volume retail store — tightening inventory controls, vendor-delivery checks, and cash-handling procedures to shrink theft and shrink exposure across every shift.
• Served as the frontline for customer and employee incidents, applying de-escalation and judgment calls under pressure to protect the operation without disrupting service.

Werner Enterprises — Fort Myers, FL

• Held full personal accountability for high-value cargo across multi-state runs — zero loss, zero compromised loads, zero compliance violations.
• Passed every DOT pre-/post-trip inspection and safety audit on record by maintaining meticulous logs and proactive dispatch communication.